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Ofgem

  • Millions of Brits worried as energy bills set to rise by more than £100 from the new year

    November 16, 2023

    As Ofgem launches a price cap review, a forecast has warned of new year energy price hikes.

  • Energy suppliers to cough up £10.8m after missing smart meter targets

    November 9, 2023

    Some of the UK's biggest energy suppliers have agreed to cough up £10.8m in redress payments, after missing smart meter targets.

  • Ofgem must hold firm on financial rules for suppliers after energy crisis, MP warns

    November 1, 2023

    Ofgem needs to hold firm on financial requirements for suppliers, warned the deputy chair of a leading panel of Westminster MPs.

  • How Ofgem can restore trust in the energy market

    October 23, 2023

    Ofgem is still scrambling to revamp the energy market - City A.M. has made some suggestions to ensure it is competitive and robust.

  • Ofgem launches crackdown on energy firm customer service standards

    October 18, 2023

    Energy firms must prioritise vulnerable customers and contact those who miss payments in a crackdown on customer service standards by regulator Ofgem.

  • Brits to face higher bills as Ofgem grapples with rising debts

    October 12, 2023

    Households will be on the hook for Ofgem's plans to stabilise the energy sector to reduce the risk of suppliers going bust.

  • Ofgem’s energy price cap to fall – amid concerns households will pay 13 per cent more than last winter

    September 29, 2023

    A fall in Ofgem’s energy price cap takes effect this weekend amid concerns households could still end up paying around 13% more than last winter. The regulator announced in August that the cap on a unit of gas and electricity would reduce the average bill from £2,074 to £1,923 for the three months from October [...]

  • Ofgem must speed up plans to protect customers, MPs warn

    September 25, 2023

    MPs have criticised regulator Ofgem for being too slow at implementing changes in the energy sector to protect customers this winter.

  • Compensation cap for severe weather power loss upped from £700 to £2,000 as ‘lessons learned’ by Ofgem

    September 1, 2023

    The compensation cap for households and businesses that lose power in severe weather has increased from £700 to £2,000 after “lessons learnt” in the aftermath of Storm Arwen. Under Ofgem’s new rules, the initial payment will also increase, from £70 to £80, if a customer’s supply is not restored after 24 hours in a category [...]

  • Ofgem clamps down on generators gaming the system after £3bn hit to households

    September 1, 2023

    Electricity generators will no longer be able to artificially inflate energy prices and drive up households bills.

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