British Gas buys smart home company AlertMe for £44m as Centrica bets on Internet of Things February 13, 2015 British Gas has just splashed some major cash on AlertMe, the smart home technology company behind its Hive service, which controls heating remotely at the touch of a smartphone screen. The Centrica-owned energy company will pay £44m to acquire AlertMe, the east London company which provides a platform for connected “smart” devices throughout the home, [...]
SSE price cuts: Fifth energy supplier slashes gas prices following Npower, British Gas, E.On, and Scottish Power January 26, 2015 SSE is the latest energy supplier to cut its prices, passing on savings from the falling cost of wholesale gas to customers. The energy giant will slash its household gas prices by 4.1 per cent, or £28 a year on the typical gas bill. The cuts will take effect from 30 April and the lower [...]
Npower price cuts: Fourth energy supplier slashes gas tariff following E.On, British Gas and Scottish Power January 23, 2015 Npower is the latest energy giant to slash prices and pass on savings from falling wholesale costs to customers. The firm will slash its standard gas tariff by 5.1 per cent from 16 February providing an annual saving of £35. It follows British Gas, E.On and Scottish Power all making price cuts in the last [...]
British Gas price cuts will save customers £37 a year January 19, 2015 BRITISH Gas is reducing household gas prices by five per cent, cutting annual energy bills by an average of £37. The company, which is owned by utility firm Centrica, said the reduction in standard tariffs will benefit 6.8m customers. According to British Gas, the price cut reflects recent declines in wholesale gas prices, and although [...]
Centrica gives in as British Gas cuts bills by five per cent January 19, 2015 British Gas owner Centrica has become the latest energy company to cut its bills, slashing household gas prices by five per cent. In a statement today, the company said the cut will reduce average household energy bills by £37, benefitting 6.8 million customers. The price cut, which will take place from 27 February, "reflects the [...]
Ofgem slaps “unacceptable” British Gas with £11.1m penalty December 4, 2014 British Gas has been penalised to the tune of £11.1m by Ofgem after it failed to meet energy efficiency targets, the regulator said today. Ofgem said British Gas had not reached targets on insulating homes under two efficiency schemes that ran until 2012. It delivered on 62.4 per cent of its Community Energy Savings Programme [...]
British Gas profits down as Centrica hit by UK warmer weather and US polar vortex July 31, 2014 Pre-tax profits at British Gas owner Centrica fell 40 per cent in the first half of the year as British Gas felt the effects of warmer weather in the UK. British Gas operating profit dropped 26 per cent as gas consumption fell 24 per cent and electricity use dropped nine per cent. Customer numbers at the [...]
British Gas to shore up customer service team with 300 new staff July 16, 2014 British Gas, the energy supplier owned by FTSE 100 utility firm Centrica, today said it is hiring an extra 300 staff to bolster its customer service team, as complaints about energy companies soar to their highest level. The new recruits will help customers with “everything from bills and boiler breakdowns, to engineer visits and energy [...]
British Gas agrees to pay £1m in compensation in latest mis-selling case to hit the industry July 5, 2014 British Gas will pay £1m in compensation after admitting to misleading customers by making exaggerated promises on its energy bill savings, industry regulator Ofgem has announced. The UK's largest energy supplier mis-sold deals to customers at Sainsbury's supermarkets nationwide and at the Westfield shopping centre in London's Shepherd's Bush in a two year period from [...]
British Gas to pay out £500,000 for mis-selling gas and electricity July 1, 2014 British Gas is set to pay out around £500,000 in compensation to customers for mis-selling gas and electricity in face to face sales. The UK’s biggest energy provider is understood to have referred itself to the regulator Ofgem after discovering it had overestimated potential savings customers could make, according to a Sky News report last [...]